Tesco sparks fiery debate over self-checkout system- ‘Boycott them!’

Martin Lewis provides Tesco customers with Clubcard advice

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Tesco’s self-checkout tills now add up how much you have saved as you scan through your products, instead of calculating it all at the end of the transaction. One shopper shared her excitement on the Extreme Couponing and Bargains Facebook group. She said that she saved £31.50 on her shop and paid just £13.50.

Posting on the group, she said: “Anybody else loving the new self-serve tills at Tesco that adds up your savings as you go?”

While the post was shared to praise the new system, it quickly sparked a shopper debate between more than a thousand people about using self-checkouts.One shopper said: “I find self-service the best, I can go at my own pace and don’t have to speak to the miserable people they normally put on the checkouts.

“Some of the staff are horrendous at some of the supermarkets near me.”

Another wrote: “I love self-checkouts. As someone with severe anxiety, not having to deal with a person is great. Also have people forgotten these aren’t exactly new are they.”

Someone else suggested: “Self serve are great for people with social anxiety! Not to mention during the pandemic not everyone wants to use a manned till!”

Meanwhile, others were convinced self-checkouts put staff out of jobs.

A shopper said: “I will not use self-checkouts. Puts lots of staff out of work. Sooner queue for an hour than use them.”

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Another wrote: “Not a fan of self service, I like to have a staff member serve me as they are all polite, and pleasant.

“No thanks to the machine that makes you feel stupid because something always goes wrong then someone has to sort you out. Ok for the younger generation, but not for me thank you.”

Another critic said: “Using self-service tills a great way to put people out of work. Please boycott them.”

Additional reporting by Rachel Pugh.

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