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Royal Mail has issued a stark warning to households in the UK which may be targeted by fraudsters.
The delivery service called attention to two different scams which target people in an attempt to steal personal information and money.
The latest scam has been called a “malicious email” by ActionFraud – and it caused Royal Mail to provide some advice.
It said: "Royal Mail will never send an email asking for credit card numbers or other personal or confidential information.
"Royal Mail will never ask customers to enter information on a page that isn’t part of the Royal Mail website.
"Royal Mail will never include attachments unless the email was solicited by customer e.g. customer has contacted Royal Mail with an enquiry or has signed up for updates from Royal Mail."
Royal Mail has also stressed that they do not receive a person’s email address as part of any home shopping experience.
This came after scammers sent out false Royal Mail emails to trick victims into revealing private information, reports BirminghamLive.
Royal Mail warned Brits about a parcel scam making its way around the UK.
The scams are conducted via texts and emails which tell the victim to make payments to ensure their packages are delivered.
The text states: "Royal Mail: your package has a £2.99 shipping fee, to pay this now visit."
It then includes a seemingly legitimate Royal Mail website, but it is all a ruse, with phishers and scammers ready to pounce and siphon your details.
"Actions will be taken if you do not pay this fee," the text adds, but Royal Mail is warning people not to be tricked.
ActionFraud has ben sent 1,700 reports of scam emails claiming parcels have not been delivered.
The message seems genuine at first and warns residents they will return the parcel to sender if they’d don’t opt for a delivery.
They’re then sent to a link where they need to fill out and information form.
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This asks for your card number, security code, sort code, account number and mother’s maiden name.
It also provides a parcel number and claims without the info you won’t get your package.
ActionFraud tweeted: "Watch out for these fake Royal Mail emails.
“They've been reported to us over 1,700 times… Help us remove malicious emails and websites like these by forwarding suspicious emails to: [email protected]"
- Royal Mail
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