London’s busy Heathrow Airport announced Tuesday that it is going to limit the number of departing passengers to 100,000 a day through the summer as it’s grappling with staffing shortages and service disruptions.
The move comes after similar measures were instituted in nearby Gatwick Airport and in Amsterdam.
"Over the past few weeks… we have started to see periods when service drops to a level that is not acceptable," Heathrow CEO John Holland-Kaye said in an open letter to passengers.
"Long queue times, delays for passengers requiring assistance, bags not travelling with passengers or arriving late, low punctuality and last-minute cancellations," he added.
BUTTIGEIG ANNOUNCES NEW INVESTIGATIONS OF AIRLINES AMID RISING PASSENGER DISSATISFACTION